PRIVACY POLICY Version: 2026-07-27.3 Last reviewed: 2026-07-27 Lloyd-Rose Digital Solutions Ltd is the controller for personal information used to operate Print Corner unless a notice says otherwise. Who we are ---------- Print Corner is a trading name of Lloyd-Rose Digital Solutions Ltd, registered in England and Wales. The current registered details are shown in the website footer. Privacy enquiries can be sent to the published privacy email or registered office. What information we use ----------------------- - Identity and contact information. - Account credentials and security records. - Quotes, orders, specifications, delivery details and correspondence. - Artwork, designs, proofs and production notes. - Payment status and provider references, but not full payment-card details handled by the payment provider. - Device, browser, IP, audit and fraud-prevention information. - Consent, objection and communication-preference records. Purposes and lawful bases ------------------------- - Purpose: Answer enquiries and prepare requested quotes | Typical information: Contact details, message and specification | Lawful basis: Steps requested before a contract; legitimate interests in responding to business enquiries - Purpose: Create and administer accounts | Typical information: Identity, contact and authentication data | Lawful basis: Contract; legitimate interests in account security - Purpose: Process orders, artwork, proofs, payment status and fulfilment | Typical information: Order, artwork, delivery and payment-reference data | Lawful basis: Contract - Purpose: Keep tax, accounting and company records | Typical information: Invoices, orders and transaction records | Lawful basis: Legal obligation - Purpose: Protect customers, systems and legal rights | Typical information: Logs, IP address, account activity and correspondence | Lawful basis: Legitimate interests in security, fraud prevention and legal claims - Purpose: Send optional marketing where introduced | Typical information: Contact details and preference records | Lawful basis: Consent or another PECR-compliant basis stated at collection Our legitimate interests ------------------------ Where legitimate interests are used, the interests are running a secure and accountable service, preventing misuse, responding to genuine business enquiries, maintaining necessary service records and establishing or defending legal claims. We consider the effect on individuals before relying on this basis. Who receives information ------------------------ Information is shared only where needed for the relevant service. Stripe receives payment and transaction information for hosted payment processing and payment-status confirmation. Website/API hosting and email providers process service and message data. A delivery carrier receives the name, address, contact details and parcel information only when delivery is selected. An approved trade print provider receives the order specification and artwork only when that provider is needed to produce the job. Professional advisers, fraud-prevention providers or public authorities receive information only where necessary and lawful. Provider roles can change; contact us for the current provider and transfer information relevant to your order. International transfers ----------------------- Some service providers may process information outside the United Kingdom. Where that happens, we use an applicable UK adequacy regulation, approved contractual safeguards or another lawful transfer mechanism, and assess supplementary protection where required. Contact us for information about the safeguard relevant to a particular provider. Retention --------- - Record: Unsuccessful enquiries and quotes | Typical retention approach: Normally up to 24 months after the last meaningful contact, unless needed longer for a dispute or requested follow-up - Record: Customer accounts | Typical retention approach: While active and normally for 24 months after closure, unless an unresolved order, dispute, fraud concern or legal duty requires longer; statutory transaction records are retained separately - Record: Orders, invoices and transaction records | Typical retention approach: Normally at least six years after the relevant accounting period or longer where legally required - Record: Artwork, proofs and production files | Typical retention approach: For the active order and normally for 12 months after completion to support reprints and complaints, unless the customer asks for earlier deletion where permitted or expressly agrees longer storage - Record: Security and operational logs | Typical retention approach: Normally up to 180 days, extended only where an incident, fraud investigation, dispute or legal claim requires it - Record: Abandoned uploads that are not attached to a completed order | Typical retention approach: Normally deleted within 30 days - Record: Checkout drafts stored on the customer device | Typical retention approach: Automatically expire after the period stated in the Storage and Cookies Notice or when the customer clears them Required and optional information --------------------------------- Fields marked required are needed to provide the requested account, quote, order, payment-status or delivery service. Without them we may be unable to continue. Optional telephone numbers, notes and similar fields help with the request but are not used for unrelated marketing without an appropriate basis. Where information comes from ---------------------------- Most information comes directly from the customer or an authorised account user. We may also receive payment status from a payment provider, delivery status from a carrier, contact details from a colleague placing an order, and fraud or security indicators from service providers. Artwork and sensitive information --------------------------------- Artwork can contain personal or special-category information. Do not upload health information, identity documents, children’s information or other sensitive material unless it is genuinely required and you have authority to supply it. We restrict access to order production and support needs and investigate accidental or inappropriate uploads. Automated decisions ------------------- The website does not currently make a solely automated decision that produces legal or similarly significant effects about a customer. Automated security checks may flag activity for review. Your right to object -------------------- You have the right to object at any time to processing based on our legitimate interests. Tell us which processing you object to and why. We will stop unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed for legal claims. An objection to direct marketing is absolute and we will stop that marketing. Your rights ----------- - Ask for access to personal information. - Ask for inaccurate information to be corrected. - Ask for deletion or restriction where the law applies. - Object to processing based on legitimate interests. - Ask for portable information where applicable. - Withdraw consent without affecting earlier lawful processing. - Complain to the Information Commissioner’s Office. How to make a rights request ---------------------------- Use the privacy email or write to the registered office and describe the right you wish to exercise. We may request proportionate information to confirm identity and locate the records. We normally respond without undue delay and within one month, subject to any lawful extension for a complex or numerous request. If a request is refused or restricted, we explain the reason and the available complaint route. Contact and complaints ---------------------- Use the privacy email shown on the Contact page or write to the registered office. We may need to verify identity. You can also complain to the Information Commissioner’s Office if you remain dissatisfied. Storage on your device and privacy choices ------------------------------------------ The website uses essential browser storage for baskets, sign-in state, checkout and payment recovery. Saved products, comparisons, account display choices and local designer recovery are optional remembered preferences and remain off until allowed through the privacy controls. No advertising or analytics trackers are installed. See the Storage and Cookies Notice for names, purposes, durations and controls. BUSINESS INFORMATION LLOYD-ROSE DIGITAL SOLUTIONS LTD trading as Print Corner Registered in England and Wales. Company number 17290088. Registered office: 31 Locking Road, Weston-super-Mare, England, BS23 3BZ. Email: hello@printcorner.uk