Accessibility and Assisted Ordering

Website measures

• Keyboard-accessible navigation and controls.
• Visible focus indicators.
• Text alternatives for meaningful images.
• Responsive layouts and browser zoom support.
• Clear labels, instructions and error summaries.
• Reduced-motion support where the device requests it.

Known complexity

The visual designer is a complex canvas-based application. It supports browser zoom and keyboard access to its main controls, but some detailed drag-and-drop editing may remain easier with a pointer device. Contact us for an alternative route when the designer is not suitable.

Assisted ordering and reasonable adjustments

Customers can request help completing an order, supplying artwork or arranging collection by email or at the counter. Explain the barrier and the adjustment needed. We will consider reasonable options without requiring unnecessary medical details.

Physical access information

Contact us before travelling if step-free access, seating, communication support or another adjustment is required. The website does not claim a physical feature that has not been verified.

Report an accessibility problem

Send the page address, device/browser, the task attempted and the barrier encountered. We aim to acknowledge accessibility reports within two working days.